Dedicated and hardworking professional with over 3 years of experience in hospitality industry
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.Welcomes customers by determining their coffee interests and needs.Educates customers by presenting and explaining the coffee drink menu; answering questions.Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.Generates revenues by attracting new customers; defining new and expanded services and products.Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Diploma in hospitality Management