Administrative assistant
Computer savvy and goal oriented Administrative Assistant. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently. Strong interpersonal skills with emotional intelligence to help provide support to others. Extensive experience in Microsoft Office and data management.
•Organizing and scheduling meetings and appointments for over 50 patients and 5 different staff weekly.
•Receive, sort and distribute 10-15 incoming and outgoing mail, messages and calls manually and electronically daily. Providing constant administrative support to 25 office team members.
•Production and distribution of correspondence memos, letters, and forms.
•Development and maintenance of a filing system including patient registration using MS Excel and outlook.
•Maintenance of inventory of office supplies.
•Supervises CEO’s calendar, handling meetings and appointments. Ensuring clear communication from the executive to the rest of the staff.
•Managing over 200 clients’ data quarterly and maintenance of individual customer service about operations and service options.
•Maintains, document and prepare weekly expense reports and performance status reports.
•Providing exceptional customer service experience to customers and recognized for being positive, intuitive and client-centric.
•Saved the company 15% of the cost of hiring external help due to my knowledge in using printers, photocopies, and scanners.
•Performed daily administrative functions such as greeting and assisting clients, answering calls and emails, scheduling meetings and writing multiple reports and articles.
•Scheduled and coordinated meetings on time, organization of conferences and seminars for over 500 guests.
•Assisted in counseling rape victims and clients who are going through divorce or have been abused.
•Maintained, coordinated and updated client database, records and mailing list.
•Handled approximately 5 customer inquiries daily with an effective documentation of each of each inquiry.
•Effective maintenance of CEO’s calendar and booking of appointments including travel bookings.
•Effective booking of appointments, managed an active calendar for the Proprietor and the school.
•Filed expense reports, composed and prepared confidential correspondence using Microsoft Excel.
•Ensured proper documentation of school activities and events quarterly.
•Prepared examination timetables and sheets using Microsoft word and Microsoft excel for all classes.
•Typed, edited and proofreading documents, including examination sheet. Printed over 500 copies of examination sheets per semester before deadline.
•Recognized and commended for effective time management.
•Ensured and oversaw staff timeliness and attendance. Effectively documented “time in” and “time out” of 20 teachers and other staff in the school.
