Team Lead Customer Operations: Review trends in thetelecommunications industry, identify and evaluate advances, maintain database of records,data and information that are relevant to the telecommunications industry.
Business Analyst Service Integration and Special Projects : Datacollation and analysis of report on relevant KPI, detect and evaluate plandeviations, also, derive recommendations for respective remedial measures. Compliance assurance withProcurement rules & tools for supplier management and include supplierpreferences to ensure the usage of competitive Terms & Conditions
Masters of Business Administration, MBA. Human Resource Management
Started as a customer Relationship Officer for 5years before getting the job role of Business Analyst