Smile Mutiniwa
Projects Manager and Facilities Management
Projects Manager and Facilities Management
I am a man aged 40 and married. Iam a holder of a National Certificate in Electrical Power Engineering from theHarare Polytechnic; I have done Apprenticeship training in the field of ElectricalPower Engineering. I am also a holder ofa Certificate in Projects Management from the University of Zimbabwe, I havealso obtained Executive certificate in projects and programs monitoring andevaluation and also a holder of a Master of Commerce Degree in businessAdministration obtained from the Great Zimbabwe University. I am also a holderof Executive Development Program certificate obtained from the University ofZimbabwe. I have also done a supervisory development program. I have also beenawarded a customer service certificate from Zimhost. Interms of safety, I didfire training and obtained fire technician certificate with the City of HarareFire brigade division covering the prevention, causes and extinguishing. Additionalto that I have done online trainings with the intercontinental hotels that isIntroduction to Risk Management for safe Hotels and Communicating for action 1-Engaging your team. I have also done grooming and etiquette.
I joined intercontinental hotelsgroup in 2006 and passed several quality evaluation audits. I have handledsuccessful projects like the installation of our current generator, replacementof hotel pipework, refurbishment of the hotel rooms, rebranding of the hotel,exterior painting of the nine story hotel and many more. I also worked as anacting General Manager for the Hotel. Customer relations and quality servicedelivery became a main area of focus in my curriculum.
Master of Commerce in Business Administration covering Projects management, strategic Human Resources Management, Strategic management, Managerial economics, management accounting, Organisational Behavior, Gender and sustainable development
Hotel Pre-opening and Opening. Review of Service Level Agreements. Review of Engineering Drawings. Mechanical, Electrical and Plumbing inspection, testing and commissioning. Review of Fire, Life, Safety, Health, Environment and Quality Policies and Procedures. Hotel Inventory Management. Engineering Department recruitment and workshop set-up. Green Management using Green engage an IHG tool. Review of Holiday Inn Harare Building and Tourism Regulations. Conducting Fire, Life and Safety Training. Safety and Security Hotel Representative approved by IHG and Fire Brigade Breakdown, Scheduled and Preventive Maintenance.§ § Chief Engineer Representative for Holiday InnHarare in Zimbabwe.§ Reviewed and negotiated Management Contracts inZimbabwe to align with cost reduction strategy and safe-guard the interests ofthe Company.Successfully managed projects& maintenance at Holiday Inn Harare and developed a low cost maintenanceprogramme which ensured that repairs were carried out within 24 hours there-byachieving total guest satisfaction at an agreed cost
Apprenticeship Training in Electrical Power Engineering
