I have great communication and interpersonal skills. I am so have good multitasking abilities and good with children as I have one of mine. Customer satisfaction is what I always want to achieve.
Satisfactory
Warmly greeting customers
Verifying Customer's identity
Ensure balanced accounts and numbers
Taking deposits and handling withdrawals
Respond to customer enquiries
Preparing payment vouchers for staff salaries
Training Security guards
Welcome visitors to the office in a friendly and professional manner.
Provide an effective and processing system for ordering, delivery and payment for goods as required.
Serving visitors by greeting, welcoming and directing them appropriately
Notifying company personnel of visitor arrival
Informing visitors by answering or referring enquiries
General phone ne correspondence
Maintaining security by following procedures, monitoring logbook and issuing visitor badges.
Basic Operations in Microfinance was taught.
Basic Customer service culture and banking ethics was taught
I was trained on the best way to handle all kinds of customers, intelligently handle their complaint and always putting them first.